Tai Fung Building 泰豐大廈

My lease in my previous flat was set to run out, but my landlord, in the midst of a sale of the unit which I was renting, gave me only three weeks notice. Within 48 hours, Louise had not only shown me a flat that exceeded all my expectations but also had the offer accepted and the offer letter drawn up and signed. Her attention to detail is remarkable and her level of organisation make her a pleasure to work with, especially in this case when I had an unreasonably short time in which to find a new flat. The new flat is a delight, so I am doubly grateful for her help and professionalism. I have used Louise as my rental agent twice in two years and have often suggested to friends that they use her.

We were living in Kennedy Town but had to find a new place as the family is about to grow with a 2nd child arriving soon. We contacted 3 different agencies and OKAY.com was one of them. We loved the quality properties on their website as many of them fit our western standards. We also appreciated how easy and convenient it was to select the places to visit directly online from the recommendation list sent by our agent with details, pictures and personal notes. Our agent, Jayde Pamuk, immediately understood our needs and our long list of 'must-haves' never discouraged her. All of the apartments we visited had something unique compared to Hong Kong standards. If we must move out again in Hong Kong (hopefully, not too soon!), we would first ask for OKAY.com and Jayde Pamuk.

Joanne was nothing short of exceptional. From our first correspondence, to the hand over, she was highly professional, friendly and accommodating to our needs and schedule. We have yet to encounter such dedication to ensuring the process was as smooth as possible. We highly recommend and commend her for her tireless work. Thank you Joanne for finding, not only an apartment but our new home.